Patient Care System Process Improvement

The new payment methodology that ties hospital pay directly to quality, cost of care and patient satisfaction is toxic to those facilities and systems operating in aEmergency-Department People Working business-as-usual mode. What is required to survive is a proven strategy used in other high-risk industries that aims to drive out all operational, cultural and team performance wastes. An approach that eliminates all operational loss to enhance patient experience, can allow providers to become the lowest cost option in their market, while improving overall population and community health.

Lauras USA seasoned coaches promote a common language and vision, shared culture across the organization, standardized processes, clinical transparency, and improved physician leadership. We assist our partners in promoting vision for healthcare delivery that is systems-oriented and patient-centered.

Learn how an Emergency Department reduced LOS and increased patient satisfaction: Learn more