Before Lauras came we were a family run company and things had been done the same way for a hundred years. There was a lot of apprehension but the Lauras team had such a great way with people they won us over. People took to them.  Lauras were great for our company and the systems they introduced are still in place.

Lesley Kercheval, Production Manager, KR Castlemaine

  

It must be said that the concept of change management which Lauras were asked to bring in was a very big ‘ask’. Their work on the floor was very beneficial to change management. Lauras try to problem solve by using the workforce. This has to be done tactfully. They achieved it. They had the respect of the people on the floor and the management which is a major credit.

Peter Barnett, CFO, KR Castlemaine

 

Firstly, Reckitt Benckiser and Lauras pulled together to improve efficiency levels and there was a focus on both external and internal resources. Before Lauras arrived efficiency was not good. Secondly, there was good methodology and training using operators to support its implementation. Thirdly, there was daily and hourly focusing on performance. Since Lauras left, improvements have been sustained.

Bart Derde, Supply Projects Director (Europe), Reckitt Benckiser

 

Over the past three months I have been concentrating mainly on changeover reduction, waste reduction and increased throughput. There has also been a challenge to behavioural patterns. All of these efforts have been using the knowledge that you gave me and I am delighted to say that all have been successful, culminating in increased throughput, less waste and an increase in OEE from an average of 78% to around 90%. There has also been a marked improvement with people issues.

Alwin Waterhouse, Improvement Manager, British Bakeries

 

I believe that the project has been the catalyst for some big changes in the way we operate and think. Your presence, support, enthusiasm and ability to engage the personnel involved has been integral to this.

Keith Bassett, Plant Manager, KR Castlemaine

  

What we’re doing is great. I’ve been wanting help like this for what seems ages, the structure for problem solving makes it easy for everyone to get involved.

Cell Technical Expert, Multi-Site Household Goods Company

  

We have known about that problem for ages, why did we wait until now to sort it out?

Operative

  

Things are getting done since the workshop started.

Operative

 

This is the best I’ve seen this line run…I never thought we’d be able to get it up to this speed.

Operator – Bakery

 

It’s been running so well, we could do a crossword!

Operator

  

That’ll never work…. (about the modification). 2 hours later: That’s a good idea.

Operative

  

After 25 years experience in the steel industry I wondered what the hell these guys could do for me. Now I’m 150% behind this program – Warratah has seen a 10% improvement without spending a dollar. It has been a road to Damascus experience for me.

David Brown (GM – Operations), Smorgon Steel

  

We’ve had the best of our best, which are better than most, working on this for years and they have not achieved these results. This has clearly been a significant breakthrough. The results show this.

Senior Supply Chain VP from Top US Beverage Business

 

I am amazed at what has been achieved in 5 weeks. I’m very impressed that such an approach can make fundamental changes in a mature environment with a lot of closed thinking. I am now totatlly convinced…, and will support the rollout across all businesses under my control.

Supply Chain Director, Asia Pacific, Major Multinational Food & Beverage Company

I assumed that if the machines were running, everything was fine. It has really opened my eyes. Personnally, it has given me a new lease of life.

Paul McCarthy, Engineer, Dalehead Foods